We welcome your feedback!
For your convenience, we have a feedback and suggestion box located on the desk at reception. We regularly check this box in the interest of maintaining and improving our service. If you leave your personal details, our practice manager will respond directly to you.
Your complaints are taken seriously and can be made directly to your doctor, to a receptionist, or to the practice manager. Otherwise, you can fill in a complaint form, located at reception, or email your complaint to our practice manager at admin@aspiremed.com.au
If you feel the need to express your concern outside of this practice, you can contact the Health complaints commissioner at
Health Complaints Commissioner
Level 26, 570 Bourke St,
Melbourne, Vic 3000
Tel: 1300 582 113
Website: https://hcc.vic.gov.au